• You get the dumpster for 7 days unless you schedule more or less time.
  

• The day it arrives is the same weekday it will be picked up.
  

• Pick-ups and drop-offs can happen any time between 7:00 AM and 4:00 PM.
  

• You do not need to be home, but tell us exactly where to place it.
  

• Please do not block the dumpster.
  

• We do not work on Sundays or holidays.
  

• Pick-ups may be delayed after holidays.
  

• Call us if you’re unsure about your dates.

• A $50 fee happens if:
  

  • The dumpster is blocked.
    

  • The driver is turned away.
    

  • The dumpster is unsafe or overloaded
    

• If you live outside city limits, your trip charge may be higher.

• Call the office at least 2 days before pick-up if you need more time.
  

• Extra days cost $10 per day.
  

• We cannot “hold” dumpsters unless you schedule ahead.

• Get permission from the property owner.
  

• Drivers may refuse unsafe placements.
  

• Do not move the dumpster yourself.
  

• If placed on grass, yard damage can happen.
  

• You may use plywood to protect your driveway.

• A city permit is required if the dumpster is on the street.
  

• We can handle Omaha permit for $35
  

• You must handle getting the permit for other cities

• Snow, rain, or storms may delay service.
  

• You may cover the dumpster with a tarp if you want to keep water out.
  

• We are not responsible for extra weight from the weather.

You are responsible for:

• Any damage to the dumpster.

• Damage to your property caused by placing the dumpster.
  

• Making sure the area can hold the truck’s weight.

• Keep the back door closed and locked.
  

• The fill line is the top of the dumpster, do not overfill it or you could get a $50 charge.
  

• Drivers cannot load items for you.
  

• All trash must be inside the dumpster.
  

• Loads must be level and safe or the driver may remove items.
  

• If the dumpster cannot be safely picked up, you will be charged a $50trip fee.

Do NOT put these in the dumpster:

• Tires (unless paid for separately)

• Batteries

• Appliances with freon

• Paint, oil, gas, or liquids

• Wet cement

• Hazardous waste

• Medical waste

• Dead animals

• Hot or burning items

• We can recycle tires for $15 each.
  

• Tires must be placed on top of the load.

• These must go into a 10 or 12 yard dumpster only.

• Fill half-way to avoid overweight fees.

• No mixing heavy materials with trash or yard waste.

• Dumpsters are made of steel. When they sit in one spot for a long time or get wet, rust can form.

• Rust can also leave marks or stains on driveways or other surfaces.

• We are not responsible for rust, stains, or other marks caused by the dumpster.

• If you order through another company, you must contact them.

• Ordering directly from It’s Got To Go is best for quick response.

• Must be done 48 hours before delivery.

• If you want a refund, a $50 processing fee applies.

• Must be paid before delivery.

• Credit or debit card only over the phone.

• We may charge your card for:

  • Prohibited items

  • Overweight loads

  • Extra days

  • Trip charges

• Unpaid balances after 30 days go to collections.
  

• Friendly service

• Quick communication

• Reliable pick-up and delivery

• We help make your project easier— If it’s junk… It’s Got To Go!