• You get the dumpster for 7 days unless you schedule more or less time.
  

• The day it arrives is the same weekday it will be picked up.
  

• Pick-ups and drop-offs can happen any time between 7:00 AM and 4:00 PM.
  

• You do not need to be home, but tell us exactly where to place it.
  

• Please do not block the dumpster.
  

• We do not work on Sundays or holidays.
  

• Pick-ups may be delayed after holidays.
  

• Call us if you’re unsure about your dates.

• A trip charge applies if our driver cannot complete a scheduled delivery or pickup due to:

  • blocked or inaccessible placement area

  • unsafe site conditions

  • overloaded or improperly filled dumpster

  • incorrect address or scheduling error

  Trip charges typically range from $50–$150, depending on distance and equipment required.

• Call the office at least 2 days before pick-up if you need more time.

• Extra days cost $10 per day.

• Extension charges begin automatically after day 7.

• We cannot “hold” dumpsters unless you schedule ahead.

• Get permission from the property owner.
  

• Drivers may refuse unsafe placements.
  

• Do not move the dumpster yourself.
  

• If placed on grass, yard damage can happen.
  

• You may use plywood to protect your driveway.

• A city permit is required if the dumpster is on the street.
  

• We can handle Omaha permit for $35
  

• You must handle getting the permit for other cities

• Snow, rain, or storms may delay service.
  

• You may cover the dumpster with a tarp if you want to keep water out.
  

• We are not responsible for extra weight from the weather.

You are responsible for:

• Any damage to the dumpster.

• Damage to your property caused by placing the dumpster.
  

• Making sure the area can hold the truck’s weight.

• Keep the back door closed and locked.
  

• The fill line is the top of the dumpster, do not overfill it or you could get a $50 charge.
  

• Drivers cannot load items for you.
  

• All trash must be inside the dumpster.
  

• Loads must be level and safe or the driver may remove items.
  

• If the dumpster cannot be safely picked up, you will be charged a $50trip fee.

Each dumpster size includes a weight allowance.

• Loads exceeding the included weight are charged $50 per ton over the limit.

• Weight is determined at the landfill or recycling facility.

• Overweight charges are billed to the card on file.

Do NOT put these in the dumpster:

• Tires (unless paid for separately)

• Batteries

• Appliances with freon

• Paint, oil, gas, or liquids

• Wet cement

• Hazardous waste

• Medical waste

• Dead animals

• Hot or burning items

Disposal of prohibited items may result in additional fees.

• We can recycle tires for $15 each.
  

• Tires must be placed on top of the load.

• These must go into designated 12 yard dumpsters only.

• Fill half-way to avoid overweight fees.

• No mixing heavy materials with trash or yard waste. Heavy materials require approved containers.

• A heavy material handling surcharge applies due to equipment wear and weight risk.

Approved pricing will be confirmed before delivery.

• Dumpsters are made of steel. When they sit in one spot for a long time or get wet, rust can form.

• Rust can also leave marks or stains on driveways or other surfaces.

• We are not responsible for driveway, pavement, or surface damage.

• If you order through another company, you must contact them.

• Ordering directly from It’s Got To Go is best for quick response.

A swap occurs when:

• a full dumpster is picked up, and

• a new dumpster is delivered to the same location during the same visit.

Swaps are billed as a new dumpster rental, at the same rate as a standard delivery.

All standard rental terms apply to the new container, including weight limits and rental duration.

• Must be done 48 hours before delivery.

• Cancellations made after scheduling may incur a $50 cancellation fee.

Payment Terms

• Payment is required before delivery.

• A valid card on file is required for all rentals.

• Contractor accounts may be approved for invoicing at our discretion.

• We may charge your card for:

  • Prohibited items

  • Overweight loads

  • Extra days

  • Trip charges

• Unpaid balances after 30 days go to collections.
  

• Friendly service

• Quick communication

• Reliable pick-up and delivery

• We help make your project easier— If it’s junk… It’s Got To Go!